PRIVACY POLICY

Last Updated: January 8, 2026

At Rolt LLC, operating as Rolt.store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, or communicate with us via electronic means, including SMS/MMS text messaging. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:
a) Personal Information:
This includes your name, This includes your name, email address, mobile phone number, and any other information you voluntarily provide when creating an account, placing an order, subscribing to communications, or contacting us.
b) Usage Data:
Information about how you interact with our website or services, including pages visited, actions taken, preferences, and technical logs.
c) Device Information:
Device type, operating system, browser type, IP address, and unique device identifiers.
d) SMS/MMS Communication Data:
If you opt in to receive SMS/MMS messages, we collect your mobile number, consent records, message delivery data, and opt-out requests (e.g., STOP). Message and data rates may apply.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services
  • Process orders and deliver transactional communications
  • Provide customer support and respond to inquiries
  • Send transactional SMS/MMS messages (e.g., order confirmations, alerts)
  • Send promotional SMS/MMS messages only with your prior express written consent
  • Improve performance, functionality, and user experience
  • Prevent fraud and enforce our Terms and Conditions
  • Manage and operate our 10DLC SMS/MMS programs in compliance with carrier requirements

3. Data Sharing and Disclosure

Rolt LLC does not sell, rent, or trade your personal information.We may share information only in the following cases:
a) Service Providers
With trusted third-party vendors who support our operations, including SMS/MMS delivery platforms and The Campaign Registry (TCR) for 10DLC compliance. These providers are contractually required to protect your data.
b) Legal Requirements
When required by law, regulation, court order, or lawful government request.
c) Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred with appropriate notice.
d) Sister Company – Osso
Rolt LLC may share limited information with its sister company Osso solely for operational support and service delivery, under the same privacy and confidentiality standards.
Important Mobile Data Notice:
No mobile information (including phone numbers collected through SMS opt-ins) will be shared with third parties or affiliates for their own marketing or promotional purposes. Sharing with subcontractors strictly for service delivery is permitted.

4. SMS/MMS Communications (10DLC Compliance)

If you opt in to receive SMS/MMS messages from Rolt.store:

  • Consent: Promotional messages are sent only with your prior express written consent. Consent is not a condition of purchase.

  • Message Frequency: Message frequency may vary.

  • Opt-Out: Reply STOP at any time to unsubscribe from marketing messages.

  • Help: Reply HELP or contact support@rolt.store.

  • Carrier Disclaimer: Carriers are not responsible for delayed or undelivered messages.

5. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You may: Access or update your personal information Request deletion (subject to legal obligations) Opt out of promotional SMS/MMS at any time by replying STOP

7. Third-Party Links

Our website may contain links to third-party services. Rolt LLC is not responsible for their privacy practices. Please review their policies independently.

8. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.

9. Contact Information

Email: support@rolt.store
Mail: 312 W 2nd St Unit A1873, Casper, WY 82601
SMS Support: Reply HELP to any message
This Privacy Policy is compliant with U.S. 10DLC carrier requirements.

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Contacts

Call Us: +1 916 282 9890 312 W 2nd St Unit#A1873 Casper, WY 82601